The following testimonials are from patients and families whose lives have been touched by Specialty Hospital. Their heartfelt words, excerpted from cards and letters sent to us, are a reflection of our commitment to providing patients with a warm and nurturing environment that fosters respect, trust, reassurance and healing.
“We would like to give recognition to the awesome team you had on staff for our father, John Baumann – room 548, overnight on November 7th-8th, 2016. At the change of shift, our father seemed to be very anxious and uncomfortable. The RT from the daylight shift, Vickie, stayed with our father well over her shift, comforting and reassuring him that he would feel better soon. During her shift, she was very informative about everything she was doing with our dad. Her patient and family education skills are top-notch. There was an entire team present trying to calm him – RN Bill, RT Vickie, RT Arbor, and NA Erin. Bill, forfeited his lunch break to assist with cleaning my father up and taking care of a situation that could have possibly waited until after his lunch. Each one of them checked in on dad continually throughout the night, just to be sure he was ok. Not only were they very attentive to our dad, they we also comforting and accommodating to the members of our family that were present. The dedication and team work this group has is astonishing and shows what great loyalty they have for their patients. All of them display excellent work ethic, with a team approach that all hospitals and acute care settings should strive for. If your unit has an employee recognition program, it is our recommendation that Bill, Vickie, Arbor, and Erin receive this recognition for their hard work, dedication, and compassion.”
“I wanted to write this email to acknowledge your staff. RWJ recently sent a patient to your facility, JL, who was vent/HD dependent. We encounter this patient population very frequently and unfortunately we very rarely see the patients improve. The Respiratory Care Unit staff was pleasantly surprised when we learned that he weaned off of the ventilator at your facility and was discharged to subacute rehab. We are far too aware as to how difficult it is to wean a ventilator/hemodialysis patient and wanted to be sure to recognize all of your hard work on behalf of this patient.
Thank you again.”
Molly Peterson LSW
Social Worker on the RCU/MICU
Robert Wood Johnson University Medical Center
“Wayne and I would like to thank you for your caring, commitment and support while we were at your facility. The daily process of treatments given to Wayne was impeccable. Any issue involving his health was addressed immediately. Your team of professionals is truly involved as well as committed to patient success.” Click here to read more.
“While the referring facility stood around me discussing my end-of-life choices, Specialty gave me hope and a chance at life … they helped me beat the odds.”
“Words cannot express the feelings of gratitude and appreciation we have toward your wonderful staff for your incredible devotion to our wife and mother during her final months throughout this difficult period. We were strengthened by knowing she was under your expert and dedicated care. You treated her with dignity, going the extra mile to ensure her comfort when she was in pain. You did all in your power to help alleviate it and always made sure she was receiving her prescribed treatment. You treated her and us like your only case, clearly explaining to us the procedures and willingly listening to our concerns at all hours of the day and night. Your excellent staff was always professional, yet so caring every step of the way.”
“When our dear mother was transferred to your facility, we felt confident entrusting her into your facility after researching and learning of your superior reputation. We anticipated a most capable and professional staff who would perform their duties to their utmost. What we encountered in our few weeks was so much more than we would ever have asked for. Your professionalism was with real care and concern. Each member of your staff was so sensitive, kind-hearted and devoted … always with a cheerful smile and an encouraging word. It is heart-warming to know that there exists such devoted and caring people in the world.”
“Words do not suffice to express the deep feelings of gratitude, appreciation and inspiration we have felt and experienced at Specialty Hospital. We are overwhelmed on how you have put together such an outstanding staff of nurses. Each one makes us feel like family — one big family unit here. It should be a model for hospitals around the country. Bless you with all our hearts.”
“My wife had been in and out of hospitals for months. She was not sick enough to stay in the hospital, and not well enough to come home. Then we heard about the concept of longterm care at Specialty Hospital. With the continuous care she received there, she was able to heal and now she’s home.”
“The care was so personal. I was at Specialty Hospital every day and always being asked if there was anything I wanted or needed. The staff never seemed too busy for me or for my wife. Everyone was so congenial and clicked so well with each other.”
“I’d like to thank you and your dedicated health care team of doctors, nurses, nurse’s aides, physical and occupational therapies, and especially the ladies in the respiratory department. I am very grateful for all of your medical care, attention and collective efforts in helping me in my recovery to health.”
If you or a family member have been a patient at Specialty Hospital or would like to share an experience you have had with us, please e-mail us at firstname.lastname@example.org